You can reach out to us by filling in our online contact form, or alternatively emailing us on info@livingslow.co and we will get back to you as soon as possible.

Not at all. We hand-select from boutique hotels, private homes, secluded Airbnbs, rustic fincas, and secret villas—choosing the stays that best reflect your dreams and spirit. Whether you seek a countryside hideaway, a design-forward loft, or a storybook château, we find the place that feels just right for you.

When you book through Living Slow, you gain access to preferred rates, room upgrades (subject to availability), and thoughtful touches like complimentary breakfasts. Beyond this, you receive access to our curated stays, insider tips, and the possibility to enhance your journey with personalized support.

Yes, absolutely. Our Airbnb Guides are available for purchase independently. Depending on which package you’ll go for, you may have access to over 2,500 handpicked stays around the world. Perfect for spontaneous weekends or dream trips you’ll plan for years to come, they’re a lifelong companion for travelers who seek beauty in every corner.

Absolutely. Many of our travelers come to us with a feeling rather than a destination. Through thoughtful conversation, we uncover what moves you—and guide you to the places your heart has been trying to find.

Our Airbnb Guides offer you access to a handpicked collection of the most beautiful, one-of-a-kind properties in your chosen destination. Each guide also includes 10 of our personal favorites to make your experience even more special. With lifetime access, you can revisit the guide whenever you’re ready for your next getaway. Feel free to share it with friends to split the cost, but please note that reselling is not allowed.

Of course! If you have a specific place in mind but want some expert recommendations, we’re happy to curate a selection of Airbnbs tailored to your needs. Whether you’re looking for a romantic escape in Provence or a design-forward loft in Paris, we’ll dig deep to find the perfect options for you. This service is available for a small fee, as each search is personally crafted with care to ensure you find something special.

Yes. Our custom itineraries are shaped entirely around your dreams—whether you’re looking for the perfect café tucked behind a garden, a restaurant made for proposals, local experiences or a hidden coastal path few ever find. Pricing begins at €250 for a beautifully curated selection of restaurants, activities, and charming spots to visit. For highly detailed or specialized itineraries, pricing may vary. A 30% deposit is required before creation, ensuring that every journey is crafted with the love and detail it deserves. For those who wish, full concierge services are available as an optional extra.

We recommend reaching out at least 3–6 months before your desired travel dates, especially for rare or high-demand destinations. Beauty takes time to create, and we want every moment of your journey to feel effortless and unforgettable. That said, we are equally at ease crafting last-minute magic. Whether it’s Thursday and you dream of surprising someone with a weekend escape, or you suddenly feel the call to wander, we will make it happen—with care, creativity, and the same devotion to every detail.

We are truly specialized in Europe, where we’ve spent years uncovering the most magical stays and hidden gems. From the sun-kissed coastlines of Italy to the romantic streets of Paris, Europe is where our heart lies. That being said, our expertise extends far beyond Europe. With a refined eye for unique, beautiful places around the world, we bring the same level of care and attention to destinations across the globe. Whether you’re dreaming of a serene retreat in New Zealand or a chic city loft in New York, our Airbnb guides span every corner of the world, ensuring we can curate the perfect experience, no matter where your journey takes you.

While we don’t handle flight bookings directly, we can assist with finding the best flight options. We also offer services such as fast track airport access, lounge access, and other travel comforts to enhance your journey. As for transportation, we can help arrange any type of travel you may need—whether it’s airport transfers, private chauffeurs, local taxis, rental cars, train tickets, or even more unique transport options. Whatever your journey requires, we’ll ensure it’s smooth, efficient, and tailored to your needs.

At Living Slow, we specialize in curating personalized, seamless experiences, focusing on beautiful stays, private homes, and unique journeys. To maintain the personal touch we pride ourselves on, we don’t handle flight bookings. Flight schedules can change unexpectedly, and as agents, we’d be responsible for managing those disruptions, which could affect the quality of service we offer. By not booking flights, we can stay focused on what we do best—crafting unforgettable experiences from start to finish. However, we’re happy to assist in finding the best flight options—comparing dates, routes, and prices. Once your flights are booked, we’ll take care of everything else with our full concierge services.

If you simply wish to book a hotel through us, there are no booking fees or hidden costs—only beautiful stays and thoughtful touches. If you would like us to source a specific property (such as a hidden stay found on Pinterest or a hotel not listed on traditional platforms), research fees apply depending on the complexity of the request. A 30% deposit is required before we begin, as these searches are highly detailed and deeply personal. The same applies for our custom travel itineraries, ensuring that every recommendation is crafted with intention and care.

When crafting fully customized journeys, a planning fee may apply. This ensures that every detail is given the time, creativity, and devotion it deserves. We believe true luxury lies in care, and our planning is never rushed or ordinary—it’s personal, layered, and timeless.

It is of the utmost importance for us to make sure that our customers feel listened to. However, since our team is still quite small some messages could sometimes “slip through the cracks”. If you haven’t heard from us in 1-2 days, please resend us your email so that it shows up first on our inbox and we can see it. Thank you for understanding!

Your package should have automatically been sent to your email address. Please make sure you have checked your junk, promotions, social and spam folders and if it’s nowhere to be seen then reach out to us and we will make sure they get to you.

We don’t issue refunds in most cases. However, if you’re in any way disappointed with your purchase, please reach out to us and we might be able to open an exception (depending on the issue).